Enforcement
From the initial recording to receipt of payment: We see your parking violations through to completion.
A violation is quickly identified. The real work begins afterward: sending letters, answering inquiries, monitoring incoming payments, and successfully following up on outstanding cases.
We handle the entire process of managing your parking violations and keep you informed every step of the way.
Every task. Every step. A clear process.
An overview of the most important steps.
Holder data determination
We identify the vehicle owner, thereby laying the groundwork for further processing of the case. Learn more about identifying vehicle owners
Payment request
After the investigation, we will notify the vehicle owner in writing of the parking violation and the resulting claim.
communication
Questions, objections, or specific concerns? We'll handle communication with vehicle owners and drivers.
Payment monitoring
Incoming payments are continuously monitored. We keep an eye on outstanding receivables.
Reminder
In the event of non-payment, written payment reminders will be generated and sent out as part of our regulated processes.
Completion
Once payment has been made or the matter has been fully resolved, we close the case and document the outcome.
A complex process? We'll stay on top of it.
Not everything can be handled automatically.
Foreign license plates, individual objections, or special circumstances require experience and, at times, a personal decision.
That’s exactly why we have our specialized case management team. We review each individual case and ensure that even the most complex cases are handled reliably.
Focus on your claim. And on your customer relationship, too.
Anyone who parks illegally could also be a customer, patient, or visitor to your business.
That is why it is important to us not only to handle a matter thoroughly, but also to present ourselves appropriately in the process.
We communicate professionally, address any objections, and, upon request, take your individual requirements or goodwill policies into account.
This is how we collect legitimate claims without unnecessarily straining your relationship with your customers.
You'll stay informed at all times.
Through our customer portal, you can track the status of your cases, communications, and payments.
This way, you'll know what's happening with your tasks without having to handle them yourself.
Less work for you. Streamlined processes with ETI-Park.
Our Partners
Together with our partners, we integrate technology and processes to ensure efficient management of parking violations.
Associations and Memberships
Through dialogue with the industry, we are driving the development of effective and fair solutions for parking management.
Why customers rely on ETI-Park
Trust, efficiency, and service—firsthand.
Wernigerode Housing Cooperative
We have been working with ETI-Park for several years now. Previously, we had no way of taking action against vehicles parked illegally. That has now changed.
Executive Board Christian Linden
Cologne hunting lodge, Cologne. Outdoor specialist
Top valet parking service with super easy detection of parking offenders via App! Great communication and service. Best regards, Kölner Jagdhütte
Stephan Korte
Parking & Management LLC
ETI-Park is an attentive and trustworthy business partner. We work together very well and without complications. Choosing ETI-Park was the right decision.
Werner Nuoffer, Managing Director
Parking lot at Hitdorfer Lake, Leverkusen. GERMAN
We have been working with ETI-Park since 2022. We currently have 550 parking spaces, where we are occasionally confronted with illegal parking.
Owner Frank Diehl
Specialist dental practice for oral surgery and implantology in Gunzenhausen.
Great stuff! For years, I've been annoyed by people parking illegally in our patient parking spaces. […] Once all the formalities had been clarified and the App installed, I App to go: App , enter the number of the illegal parker, take a photo, send it off. […] Word is getting around: there are fewer illegal parkers.
Dr. Anton Schwarz, MD
Our App
Report parking violations—directly via App
TheApp for parking space owners with few parking spaces or as a supplement to an automated camera solution, where parking offenders can be recorded directly on site. The photo, time, and license plate number are transmitted, and ETI-Park takes care of Holder data determination processing. Ideal for medical practices, smaller businesses, or property management companies—without additional technology or construction work.
Who is ETI Park designed for?
Our solution adapts to your requirements—whether you have a single location or a portfolio of properties.
Do you have any questions? Contact us
